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On Dec 15 you guys were working on the game. It was not work. Before you all worked on the games I had over 6 million coins. When the game came back on at 2: I know its not real money but I just pay for some coins to play with.
I enjoyed playing Doubledown when it first came on. Everytime I try to contact either on Facebook or website, I get an "authentication error" and says that there is an invalid account.
I have tried everything it said to do but it directs me back to the same message. It is very frustrating to not even be able to contact them by any method.
My complaint is the same as 2ndof june, Monette Pinzon Vallido. I have an Authentication Error. Also says my account is invalid.
Please help as soon as you can. On the evening of June 30th or in your case probably July 1st I played in 2 separate tournaments and although I placed 3rd in one tournament and 9th in another the tokens, or coins were not awarded.
One was classic slots at , tokens the other was European vacation at 6, , tokens. I realize you have been experiencing technical issues, like no gifts being sent and the tournament area was shut down for awhile.
However, I expect that when I play the prize stated is awarded. Hey Doubledwon, what is wrong with your Canadian players.
Are we no deserving of receiving something special to help us celebrate our Canada Day. Recently there seems to have been an issue with your game.
I had over , When the site came back it showed i had 0 coins. I know this is not real but since i purchase coins all the time i feel it is my money that disappeared.
Also what happened to the gift giving ability it has disappeared also. I really enjoy this casino game more than any of the rest and would hate to have to find a new game to play.
Please fix the issue.
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Since you have started your new promotion of coins for surveys I have never been able to complete a survey because I do not accept text messages on my cellular phone.
Why ask for both email and cell phone? I have had trouble with missing credits and a stream of e-mails between me and their programmers.
Something is wrong with the game and now it has become a huge pain in the. Seems the more I complained the worse it became.
I went from being UP 75 million to negative 56 million in winnings. And here I thought I was alone with all of my issues with the game.
I have experienced most, if not all of these problems in spite of using different browsers and operating systems. I too play for the fun, but lately it has been a major pain in the butt and the last week alone tournaments have not been working properly.
Today I cannot sign in because it says I have to upgrade my flash player. Went to Adobe and everything is up to date and I can play all my other games.
FB is also under the impression that when you deactivate your account you can still set up a separate account to play Doubledown. I went to a negative 75, , chips in 2 days.
How the hell does that happen. I think they are a rip off and I will never play them again. They need to be investigated for fraud because of their crappy underhanded business practices.
Is there anyway to file a complaint on them somewhere? They have blocked me from contacting them. I was playing Doubledown casino slots and everything was working fine.
Then my screen suddenly froze and I had to refresh the page. When I did so, I lost coins. How does this happen? Could you please replace the coins that were taken from me?
I complained yesterday about losing 2, , Today I received my free spins. One of them was for 1, , The extra box disappeared and no longer to be found.
How can I get my chips for reaching level 8,9,10and also every time I spin the wheel it never ge Rip off three or four times. I hit send and a thin red line outlines the send box but never sends.
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How do you join partner site? How do you join partner site to receive free codes and chips? Why your payouts are so small.
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When I go to the site it says error and forbidden. It started right after the site shut down for maintainence.
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